Health Services Management MSc/PgDip/PgCert
Designed for those interested in pursuing or enhancing their careers in health service management at all levels, from general practice to large hospital organisations in the private healthcare sector, charity organisations, and the pharmaceutical industry; at local, national, and global levels.
- Academic contact: mvls-healthservicemgmt@glasgow.ac.uk
- Teaching start: September
- Glasgow: Gilmorehill campus
- MSc: 12 months full-time; 24 months part‑time
- PgDip: 9 months full-time
- PgCert: 3 months full-time
Why this programme
- Aims to train students to provide safe, high-quality care through effective organisation and management.
- Delivered in conjunction with the Adam Smith Business School, which holds triple accreditation from AACSB, AMBA and EQUIS and has 40 years of experience delivering management and leadership courses as part of its MBA.
- Explore management, marketing and leadership skills in contemporary health service organisations.
- Learn how to deal with the pressure of developing services, changing policies and ever changing demands of senior management positions.
- Understand how to motivate teams, transform services to meet changing demands and promote caring environments.
- As the health care environment is constantly changing you will be encouraged to demonstrate adaptable, creative, analytical and innovative attributes.
- Classes are interactive, striking the right balance between tuition and discussion.
- Throughout the year we will host a series of social, networking and guest speaker events, including senior managers in the NHS, to enhance your learning experience.
- Watch our recent Ask your Academic webinar on YouTube and BiliBili.
Meet Our Students
Tanishka shares her experience of the support available to students pursing the MSc Health Services Management.
It's Not As Scary As It Seems, Trust Me- Part 2
Main Campus Location
This programme is undertaken at the Gilmorehill Campus, in the West End of Glasgow. Easy to travel to by bus, subway, train or car.
Programme structure
The complex nature of health services poses challenges to those charged with managing competing needs and demands with limited resources. This programme aims to train students to provide safe, effective and high-quality care through effective organisation and management.
The programme will cover three main themes:
- Provision of a thorough knowledge and understanding of evidence-based practice by introducing systems for managers and administrators to minimise errors and monitor performance. The programme will provide guidance in strong leadership and effective management to ensure achievement of organisational objectives against a background of increasing public expectations.
- Provision of a critical appreciation of relevant theoretical, methodological and technical literature from the central business disciplines and to cultivate analytical and interpretive abilities and enable students to integrate these with essential managerial and business skills.
- Reflection on the knowledge acquired during the taught elements of the programme and take independent responsibility for the application of explicit management responsibilities and practices to a relevant problem for the completion of the dissertation.
Core and optional courses
The programme comprises the following courses:
Compulsory courses - all completed in semester 1
- Contemporary Issues in Human Resource Management
- Introduction to Management and Leadership in Health Services
- Managing Strategic Change
- Marketing Management*
- Research Approaches in Health Care
Optional courses: on campus
- Planetary Health*
- Global Health Challenges*
- Health and Culture*
- Introduction to Medical Communications*
- Leadership in Contemporary Health Care
- Marketing Management*
- Managing Healthcare Organisations*
- Qualitative Research Methods*
- Substance Use, Health, and Society*
- Understanding Health Policy*
Optional courses: online
- Health Economics for HTA online (online)*
* Choose any 3 optional courses from either on campus, online or a combination of both.
MSc Health Services Management Project (60 credits)
Subject to satisfactory results from taught courses, students progress on to a 10,000-12,000 research project. This may include:
- Empirical research utilising quantitative or qualitative methods
- Secondary analysis of routine data or datasets collected as part of a larger study or utilising routine health service data
- A comprehensive and original literature review on a relevant subject
- A health policy report of an issue using evidence from the literature and/or from original sources to draw conclusions and make policy recommendations.
The research project is an independent piece of work which students take under the supervision of a member of the academic staff and/or an external supervisor (including senior managers in the NHS).
Transferable skills
This programme provides a range of training in transferable skills, including:
- Develop skills in independent learning, time management, team work and leadership.
- Develop reflective practitioner skills.
- Synthesise information and data from multiple sources and develop skills in literature review. To include books, journals, social media (including Twitter, blogs, podcasts), general media, governmental and charity publications as well as patient experience.
- Improve confidence in presenting original work to peers including essays, oral presentations, and posters.
- Reflect and learn from peer and course tutor feedback.
- Critically review literature and develop analytical skills.
- Develop organisational skills.
- Develop skills in problem solving.
Programme alteration or discontinuation
The University of Glasgow endeavours
to run all programmes as advertised. In exceptional circumstances, however, the University may withdraw
or alter a programme. For more information, please see: Student contract.
Career prospects
Suitable for those working in a range of settings including public, private and not for profit health service environments.
You may already be a health professional and wish to develop your leadership skills to further your organisations values or be looking to develop linkages across the health and social care sector.
Alternatively, you may be new to management and health service organisations but wish to engage in a role where your values and compassion can facilitate social change. Examples of roles our graduates have progressed into include:
- Access Hub Coordinator, Nexus Health Group
- Clinical, Care and Professional Governance Facilitator, National Health Service (NHS)
- Dental Clinic Practice Manager, UK
- Internal Medicine Trainee, NHS
- Laboratory Project Services Manager, IQVIA Laboratories
- Managing Director of a hospital, Indonesia
- Palliative Care Doctor, St Margaret of Scotland Hospice
- Partnership Policy Advisor, Medicines and Healthcare Products Regulatory Agency (MHRA) UK
- Personal Advisor, AXA Health
- PhD, China Pharmaceutical University
- Programme Lead, Health Financing, County Government of Kisumu, Kenya
- Senior Business Support Officer, NHS
Fees & funding
Tuition fees for 2026-27
MSc
Home & RUK
- Full-time fee: £11,367
- Part-time fee: £1,263 per 20 credits
International & EU
- Full-time fee: £33,210
PgDip
Home & RUK
- Full-time fee: £7,578
International & EU
- Full-time fee: £22,140
PgCert
Home & RUK
- Full-time fee: £3,789
International & EU
- Full-time fee: £11,070
Fee status
Deposits
International and EU applicants are required to pay a deposit of £2,000 when an offer is made.
Deposits: terms & conditions
The following guidelines will apply in determining whether a deposit will be refunded. Where the deposit is refunded, a 25% administration fee will be deducted unless otherwise stated.
a: Deposits WILL be refunded to applicants under the following circumstances:
- Where the University is unable to offer you a place on the programme as specified on the offer. A full refund will be issued in this case.
- Death of a close family member (parent/guardian, grandparent, sibling, spouse, child/dependent). Official evidence (signed and stamped) must be provided.
- SERIOUS ill health of the applicant or a close family member (parent/guardian, grandparent, sibling, spouse, child/dependent). Official evidence (signed and stamped) must be provided.
- Applicant does not meet conditions of offer. This may be academic or language test requirements. Satisfactory evidence must be uploaded to the student’s applicant self-service to prove that they have not met the conditions of their offer (note that applicants who do not meet the language condition of their offer must show reasonable attempt to meet this, i.e. they must provide at least two language tests which were taken after the date the deposit was paid).
- Visa / ATAS refusal: we will only consider a refund if the visa / ATAS refusal was based on matters outside of the applicant’s control.
- If a refund request is received within 14 days of the deposit being received a full refund will be issued under the Consumer Protection Regulations.
b: Deposits WILL NOT be refunded to applicants under the following circumstances:
- An applicant decides not to attend the University for any reason not outlined above.
- Personal financial constraints / unsuccessful scholarship application.
- Applicant has decided to defer – in this situation the University will retain the deposit and hold it against the applicant’s account to secure their place for the following year of entry. You may defer twice. After the second deferral standard conditions will apply.
- There is still time to meet the English language test requirement before the final upload date. Please see section a) 4.
- Visa / ATAS was applied for too late. Please see section a) 5.
- Any documents used for admission are proven to be fraudulent. We work in partnership with Qualification Check to check academic qualifications. English language qualifications are verified with the provider.
- The refund request is received more than 30 days after the official course start date as outlined in your offer email.
Timeframe for requesting a refund
Refund requests must be received no later than 30 days after the official course start date as outlined in your offer email. As per section b)7 above the request will be denied.
Receiving a refund
- To comply with Money Laundering Regulations, the University will pay all refunds to the original payer using the source payment details. This is known as a “return to source” payment.
- All appropriate documentation and evidence relating to the original payment must be provided, when requested.
- All payments and refunds are in GBP currency - the University is not responsible for any exchange rate fluctuations or beneficiary bank charges associated with the refund.
- Where University approved payment methods have not been used, this may cause significant delays or prevent payment altogether.
- We will aim to issue the deposit refund within 8 weeks of receipt of information per point 2 above. At peak times this may be longer.
How to request a deposit refund
Please go to our enquiry form and select 'Fees and Deposit' as the enquiry reason and then 'Can I have a deposit refund?'.
Please upload all supporting documentation to your applicant self-service portal before submitting the above request.
Additional fees
- Fee for re-assessment of a dissertation (PGT programme): £370
- Submission of thesis after deadline lapsed: £350
- Registration/exam only fee: £170
Entry requirements
2.2 Hons (or non-UK equivalent) in Medicine, Nursing, Dentistry, Pharmacy, other Allied Health professions or Health Sciences including Health Service Management.
Applicants must have at least 6 months post-graduation relevant work experience.
Applicants with other degree backgrounds may be accepted if they have significant relevant experience. Please provide a CV detailing your relevant work experience.
English language requirements
For applicants from non-English speaking countries, as defined by the UK Government, the University sets a minimum English Language proficiency level.
International English Language Testing System (IELTS) Academic and Academic Online (not General Training)
- 6.5 overall with no subtest less than 6.0
- IELTS One Skill Retake Accepted
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Common equivalent English language qualifications accepted for entry to this programme:
TOEFL (ibt, mybest or athome)
Tests taken up to 20 January 2026
- 90 Overall, no subtest lower than Reading 20; Listening 19; Speaking 19; Writing 21
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test, this includes TOEFL mybest.
Tests taken from 21 January 2026
- 92 Overall, no subtest lower than Reading 22; Listening 20; Speaking 23; Writing 21
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test, this includes TOEFL mybest.
Pearsons PTE Academic
- 65 overall with no subtest less than Reading 60; Listening 60; Speaking 65; Writing 60
- Online PTE not accepted for entry
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Cambridge Proficiency in English (CPE) and Cambridge Advanced English (CAE)
- 176 overall with no subtest less than 169
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Oxford English Test
- 7 overall with no subtest less than 6
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
LanguageCert Academic/ Academic Online
- 70 overall with no subtest less than 65
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Password Skills Plus
- 6.5 overall with no subtest less than 6.0
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Trinity College Integrated Skills in English II
- Two subtests at 96 or higher, and two subtests at 80 or higher
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
Kaplan Test of English
- Any two subtests at 480 or higher, and any two subtests at 450 or higher
- Tests must have been taken within 2 years 5 months of programme start date. Applicants must meet the overall and subtest requirements using a single test.
University of Glasgow Pre-sessional courses
Tests are accepted for 2 years following date of successful completion.
Alternatives to English Language qualification
- Degree from majority-English speaking country (as defined by the UKVI including Canada if taught in English)
- students must have studied for a minimum of their final year at Undergraduate level, or 9 months at Master's level, and must have completed their degree in that majority-English speaking country within the last 6 years.
- Undergraduate 2+2 and 3+1 degrees from majority-English speaking country (as defined by the UKVI including Canada if taught in English)
- students must have completed their final year of study in that majority-English speaking country within the last 6 years.
For international students, the Home Office has confirmed that the University can choose to use these tests to make its own assessment of English language ability for visa applications to degree level programmes. The University is also able to accept UKVI approved Secure English Language Tests (SELT) but we do not require a specific UKVI SELT for degree level programmes. We therefore still accept any of the English tests listed for admission to this programme.
Pre-sessional courses
The University of Glasgow accepts evidence of the required language level from the English for Academic Study Unit Pre-sessional courses. We would strongly encourage you to consider the pre-sessional courses at the University of Glasgow's English for Academic Study (EAS) Unit. Our Pre-sessional courses are the best way to bring your English up to entry level for University study. Our courses give you:
- direct entry to your University programme for successful students (no need to take IELTS);
- essential academic skills to help you study effectively at University;
- flexible entry dates so you can join the right course for your level.
More information on our Pre-sessional courses.
We can also consider the pre-sessional courses accredited by the below BALEAP approved institutions to meet the language requirements for admission to our postgraduate taught degrees:
- Heriot Watt
- Kingston Upon Thames
- Middlesex University
- Manchester University
- Reading University
- Edinburgh University
- ST Andrews University
- UCL
- Durham
For further information about English language requirements, please contact the Recruitment and International Office using our enquiry form
International students
We are proud of our diverse University community that includes students and staff from more than 140 different countries.
How to apply
To apply for a postgraduate taught degree you must apply online. We cannot accept applications any other way.
Please check you meet the Entry requirements for this programme before you begin your application.
Documents
As part of your online application, you also need to submit the following supporting documents:
- A copy (or copies) of your official degree certificate(s) (if you have already completed your degree)
- A copy (or copies) of your official academic transcript(s), showing full details of subjects studied and grades/marks obtained
- Official English translations of the certificate(s) and transcript(s)
- One reference letter on headed paper
- Evidence of your English language ability (if your first language is not English)
- Any additional documents required for this programme (see Entry requirements for this programme)
- A copy of the photo page of your passport
You have 42 days to submit your application once you begin the process.
You may save and return to your application as many times as you wish to update information, complete sections or upload supporting documents such as your final transcript or your language test.
For more information about submitting documents or other topics related to applying to a postgraduate taught programme, see how to apply for a postgraduate taught degree
Guidance notes for using the online application
These notes are intended to help you complete the online application form accurately; they are also available within the help section of the online application form.
If you experience any difficulties accessing the online application, see Application System Help.
- Name and Date of birth: must appear exactly as they do on your passport. Please take time to check the spelling and lay-out.
- Contact Details: Correspondence address. All contact relevant to your application will be sent to this address including the offer letter(s). If your address changes, please contact us as soon as possible.
- Choice of course: Please select carefully the course you want to study. As your application will be sent to the admissions committee for each course you select it is important to consider at this stage why you are interested in the course and that it is reflected in your application.
- Proposed date of entry: Please state your preferred start date including the month and the year. Taught masters degrees tend to begin in September. Research degrees may start in any month.
- Education and Qualifications: Please complete this section as fully as possible indicating any relevant Higher Education qualifications starting with the most recent. Complete the name of the Institution (s) as it appears on the degree certificate or transcript.
- English Language Proficiency: Please state the date of any English language test taken (or to be taken) and the award date (or expected award date if known).
- Employment and Experience: Please complete this section as fully as possible with all employments relevant to your course. Additional details may be attached in your personal statement/proposal where appropriate.
Reference: Please provide one reference. This should typically be an academic reference but in cases where this is not possible then a reference from a current employer may be accepted instead. Certain programmes, such as the MBA programme, may also accept an employer reference. If you already have a copy of a reference on letter headed paper then please upload this to your application. If you do not already have a reference to upload then please enter your referee’s name and contact details on the online application and we will contact your referee directly.
Application deadlines
Application deadlines for 2027 entry will be published in due course. Please check back later.
Apply nowFor information on our online Health Services Management MSc programme, please see: MSc Health Services Management (Online)
Postgraduate events