EU students

We understand that not everyone will have access to an Android device that has the required capability to download the EU Exit: ID Document Check app. 

You can make an appointment to access the University’s Android tablets by emailing your local HR team. The Androids are available for you and your immediate family member(s) to use – please confirm how many family member(s) will require use of the device in your email to the HR team. The University will ask you to confirm the family member’s relationship with you at the time of using the device. This information will be not be retained. 

Your local HR team will endeavour to offer you an appointment to fit the needs of your timetable and that of your family. The service is only available between 09.00 and 17.00.

Details of your local HR team can be found below:

The devices should only be used for the Identity Verification Stage of the process. Once this stage is complete, you are able to continue your application using a PC or laptop.

Please note that due to the current social distancing measures as a result of the COVID-19 pandemic, the access to Android devices at the University of Glasgow campus is temporarily suspended.

The Government has confirmed its intention for EU citizens living in the UK, along with their family members, to stay and continue their lives with the same access to work, study, benefits and public services that they enjoy now.  It also allows existing close family members living overseas to join resident EU citizens in the future.  

The EU Settlement Scheme will deliver the Government's commitment to guarantee the rights of EU citizens living in the UK. 

To obtain Settlement, non-UK EU citizens, EEA nationals and Swiss nationals and their family members are required to apply for Settled status/Indefinite Leave to Remain. Non-UK EU citizens and citizens of Switzerland, Norway, Iceland and Liechtenstein and their families will have to demonstrate having been resident in the UK for five years. Those who cannot evidence five years of residency, may apply for pre-Settled status and make a further application for Settled status once they have achieved five years of residency.

Following a number of pilots to test the Scheme, the EU Settlement Scheme is now fully live and open to all non-UK EU nationals, Swiss nationals and nationals from Norway, Iceland and Liechtenstein as well as their family members. The scheme is also open to non-EU family members of EU citizens. Irish nationals are not required to apply for Settled status but may do so if they wish. 

All you require to know about the EU Settlement Scheme can be accessed by clicking on the link below:
UK Government - EU Settlement Scheme

The application process continues the three main stages of the previous pilot schemes:

 You will need to:

• Verify your identity by using the EU Exit: ID Document Check app. This will read either your EU biometric passport or your UK residence card with a biometric chip (if you’re the non-EU family member of an EU citizen). The app will check that your identity document is genuine and that it belongs to you. At this time, only Android devices with a chip reader (Near Field Communication technology) and newer models of iPhone 7 (iOS 13.2 or newer), can download the app;

OR  

• Verify your identity by post. You can, alternatively, send your identity document to the Home Office by post. You will also need to verify your identity by uploading a photo of yourself directly to your online application;

• Verify your residence in the UK by providing your National Insurance number or by submitting other documentation by post. The Home Office will, via HMRC, check UK tax and certain benefits data and use those records to help work out how long you have been resident in the UK. You need only provide enough evidence to show whether you qualify for settled or pre-settled status;

• Complete a Criminality Check by declaring any criminal convictions. Only serious or persistent criminality will affect your application.

If you are a non-EU citizen you may be required to provide evidence that you are a family member of an EU citizen. Further information on applying can be found at:
UK Government - EU Settlement Scheme, Evidence of a Relationship to an EU Citizen

Applications to the Scheme are free – you will not be charged.

APPLICATION DEADLINES

The deadline for applying to the Scheme is 30 June 2021, provided you have started residing in the UK by 31 December 2020.

PROCESSING TIMES

Please refer to the following link for the latest information on processing times:
UK Government EU Settlement Scheme - Application Processing Times

HOME OFFICE RESOLUTION CENTRE AND SUPPORT 

If you need help or information about your application, you can contact the EU Settlement Resolution Centre helpline. Please note that the Scheme is independent of the University of Glasgow and the HR Team is unable to respond to any queries regarding individual applications.

Calling from inside the UK

EU Settlement Resolution Centre
Telephone: 0300 123 7379
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9:30am to 4:30pm
EU Settlement Scheme contact form
Find out about call charges

Calling from outside the UK

EU Settlement Resolution Centre
Telephone: +44 203 080 0010
Monday to Friday 8:00am to 8:00pm
Saturday and Sunday 9:30am to 4:30pm
EU Settlement Scheme contact form

Get help using a computer to apply online

You can get support over the phone or in person if you need help filling in the settlement scheme application form online.

Assisted Digital Support

You can also get Assisted Digital support to use the EU Settlement Scheme online application form if you’re in the UK and do not have the appropriate access, skills or confidence to complete the form. You will need to be able to access the ID App to use this service.

Phone: 03333 445 675 

Text message: text the word “VISA” to 07537 416 944 

Monday to Friday 9am to 6pm 
Saturday 9am to 4pm