Student Information Toolkit

The Student Information Toolkit provides you with much of the information you need to successfully navigate your way around your time in Glasgow.

If you would like to find out more about the School of Education and what we offer please contact education-student-experience@glasgow.ac.uk.

Kind Regards,

School of Education Student Experience Team

TOP THINGS TO KNOW

I NEED HELP WITH

THE SERVICE THAT CAN HELP

 

WHERE SHOULD I CHECK?

 

REGISTRATION & ENROLMENT

Programme Administrators coordinate all course and programme administration, organise teaching timetables 

Please e-mail your Programme Administrator but you can find information and support by following the links below:

 

STUDENT CONTRACT AND DATA PROTECTION

At Academic Registration – you would have signed a student contract. 

CHANGE A COURSE

Programme Administrators coordinate all course and programme administration, organise teaching timetables. 

 Please e-mail your Programme Administrator. 

ID CARD

Essential for access to Library, facilities, etc. Please keep your card safe as it should last for the duration of your programme of study. 

Collection of Campus Cards

 

You can pick up your card from Level 2 of the Fraser Building (opposite the Library)

INFORMATION ABOUT TUTION FEES

For how to make a payments, payment methods, Finances guides, scholarships and more. 

UNABLE TO PAY TUTION FEES

Student Credit Control set up an instalment plan to clear debt. 

EXPERIENCING A FINANCIAL EMERGENCY

Student Financial Aid Team

Provide Crisis Grants

HEI Discretionary Fund/Childcare fund

Hardship Fund

ACCOMMODATION

Pages with the latest guidance relating to accommodation. 

COUNCIL TAX EXEMPTION

Student Services Enquiry Team 

Level 2, Fraser Building (opposite Library)  

 

REGISTERING WITH A DOCTOR/DENTIST

Local Doctors and other NHS services can be found at the link provided.  

You can also register at the University Health Centre and Counselling and Psychological Services.

 To register with a Doctor or Dentist:

A BANK LETTER  

Student Services Enquiry Team

Level 2, Fraser Building (opposite Library) 

CHILDCARE 

Students should contact the Registry Financial Aid team

SRC Advice Centre for further information regarding financial support.

Some useful information below:

Family Friendly Study Lounge

Library Level 4 - the rest of the library is also open to children.

 

ACADEMIC MATTERS AND SUPPORT

I NEED HELP WITH

SERVICE THAT CAN HELP

 

WHERE SHOULD I CHECK?

 

(Undergraduate and Initial Teacher Education Programmes Students)

ACADEMIC & PASTORAL CARE ADVISING

Chief Advisor and Advisor of Study (UG/ITE)

Assist students with general academic & pastoral issues that arise during their studies

Undergraduate and Initial Teacher Education Advising 

ASSIGNMENT SUBMISSION  

Programme Administrators Coordinate all course and programme administration.  

 Please contact your Programme Administrator regarding assignment submissions. 

GRADING QUERIES COURSE AND PROGRAMME CONTENT  

Programme/Course Tutors lead teaching on their programme/courses  
  • Please e-mail your Programme Administrator
  • Check your Programme Moodle (see more below about Moodle) and also your Programme Handbook
  • You can contact individual tutors by email to ask for an appointment.

HELP WITH ACADEMIC STUDIES  

Student Learning Development Team

For all related to Study Advice, Writing, Peer Learning and much more.

  

POSTGRADUATE (PGT) INTERNATIONAL STUDENTS ACADEMIC WRITING SUPPORT  

The PGT international student learning officer Dr Gayle Pringle-Barnes.

Assists international students with writing & academic skills development.

  

AIMS AND OBJECTIVES OF YOUR PROGRAMME OF STUDY

Each course has Intended Learning Outcomes (also known as ILOs) – these describe what you will be learning and why. 

GOOD CAUSE

If you are ill or have other adverse circumstances which you believe have affected your assessment or examination, good cause is the process for asking the University to take this into account. 

EMPLOYABILITY

I NEED HELP WITH

SERVICE THAT CAN HELP

 

WHERE SHOULD I CHECK?

 

INFORMATION ON:

  • INTERNSHIPS
  • EMPLOYABILITY ADVICE
  • FUTURE CAREER PLANNING
  • APPLICATIONS, INTERVIEW, CV

Careers & Employability

GRADUATE ATTRIBUTES 

Skills you will acquire on top of your degree programme to help you make the most of your time as a student and maximise your employability. 

GETTING AROUND CAMPUS

 

I NEED HELP WITH

 

THE SERVICE THAT CAN HELP

 

WHERE SHOULD I CHECK?

Room Booking and Timetables

Room Finder and Timetable app - Most classes start at “5 past” the hour to allow students (and staff) to get between locations.

Access your timetable and find your classroom with one app on the go.

The Library

Library basics – highly recommend booking a Library tour.  Lots of resources (hard copies and on-line), study space, IT support.

The University of Glasgow Library is more than a “Library” 

Safety and security

Please always take care of yourselves and others. Old cliché but health and safety first!

You can also see the SRC Advice Centre for information on safety, including how to get a taxi home if you have no money! 

Information on the University of Glasgow's Safezone App.

Where to eat

There are multiple places to eat, drink and top up your water bottles on campus. 

 

 

OUR SYSTEMS EXPLAINED

WHAT IS IT? 

SYSTEM EXPLANATION

ACCESS

MyGlasgow

MyGlasgow Student Portal provides news, announcements and quick access to online services for students and staff.

 

MyGlasgow Student Portal

MyCampus

This is the University’s student information system for use throughout the year to view class timetables, record absences, check assignments and grades, financial details, etc.

 

MyCampus

Moodle

All your course information can be found on the University’s Virtual Learning Environment called “Moodle”. Moodle and your university email is the main way information will be communicated to you. Please monitor regularly so you don’t miss anything important.

Moodle at the University

UofG HELPDESK

The UofG Helpdesk is where students can search for answers using the knowledge base, or submit requests for help or services.

 

UofG Helpdesk

TURNITIN

You may have heard about Turnitin from your lecturers or other students. Turnitin is software the University uses to help you develop good academic practice. Turnitin checks your work against a large database of sources (textbooks, websites, other essays) to assess how similar your work is to information already written by others.

 

Using Turnitin

WiFi

Eduroam 

Most rooms have good WiFi access

(a few weak points due to old building syndrome). 

HAVING FUN DURING YOUR STUDIES

I NEED HELP WITH

THE SERVICE THAT CAN HELP

WHERE SHOULD I CHECK?

Finding a Club or Society

Becoming a member of one of the 300+ SRC affiliated clubs and societies will guarantee that you gain more than just a degree during your time at the University of Glasgow.

 

The SoE Student Experience Team

The SoE Student Experience aims to support and our aim is to develop activities that help enhance your student journey from social events to skill development activities and much more. Look out for our e-mails!

For more information:

For the Passport2Success Programme:

To contact the team: education-experience@glasgow.ac.uk
Two students sitting at a table in a lecture