Service Excellence
Principal and Vice Chancellor Professor Sir Anton Muscatelli, introduces a new programme, Services Excellence, and its importance to the strategic ambitions of the University of Glasgow.
Watch town hall playback - 31 October 2024
Watch town hall playback - 4 November 2024
Programme Vision and Outcomes
Together, we will create simpler, easier to navigate services that puts student and staff needs first.
By defining roles clearly and using our resources wisely, we'll create a flexible, efficient organisation that supports growth and advances our academic goals.
Prioritisation of outcomes
- Improved Service User Satisfaction
- More Efficient Resource Management
- Better Communication, Connectedness and Transparency
Service and Process Reviews
- Key information about UKVI Monitoring Attendance Process Review
- Have a question for the team? Get in touch
FAQs
- Frequently Asked Questions (coming soon)
- Use this form to submit a question
- Contact the team