We’d like to remind all our students about ‘Good Cause’. 

Good Cause is the term we use to refer to unforeseen or unavoidable circumstances which have affected your course assessments or exams, including illness or other difficulties.   

If you want the University to take account of such circumstances, you MUST report these to the University through MyCampus, by submitting a Good Cause claim. This is really important to remember. Good Cause claims can specifically be submitted in relation to:   

  • A missed exam  
  • An online exam submitted late for which you wish to request a waiver of the ‘late’ grade ‘H’  
  • A piece of coursework that you were unable to submit   
  • Any assessment in which you feel your performance has been significantly impaired  
  • A piece of coursework for which you wish to request an extension to the submission deadline of more than five working days.   

For further information and explanation as to how the Good Cause process works, head over to the Key FAQs for Students.  
 
View information on how to make a claim. 
 
When submitting a Good Cause claim, please remember that you must explain clearly:   

  • The illness or other adverse circumstances you have faced: you should include reference to the timing of the assessment and the duration of the relevant circumstances    
  • How your ability to complete the specific assessment(s) was affected. 

We also require evidence to support your claim. The FAQ link above has information included on this. See in particular the following questions:   

  • What is appropriate supporting evidence for a Good Cause claim?   
  • What if I am unwell but do not have a doctor’s letter?   

If you have difficulties obtaining supporting evidence, then please explain this in your claim and provide the best level of evidence that you can.   
 
We know that this might seem confusing, but it is important that the process is robust so that the students who need the extra assistance and support get what they require in the fairest way.  

Please also note the Exam Support page for more information and support around exams. 

First published: 1 November 2022

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