Lean Management

Lean Management is about organisations ensuring they continually improve. 

For the University this means continually exploring how we can better deliver research and teaching by analysing and improving processes and methods (academic and administrative) across the organisation. 

It is about effectively using our resources (people, buildings, equipment) to deliver world-class outcomes for our customers in a way which does not put undue pressure on staff.

In Lean Management, a customer is the person who receives something of value from a series of processes.  At the University this could be a colleague, a student, research funders, government, society.

Lean Management was originally adopted by manufacturing organisations but has spread to the service sector where it has had notable success in a wide range of organisations including health care and the Higher Education sector. Universities which have adopted Lean Management as an integral part of what they do include St Andrew’s and Aberdeen. Further information can be found on the Lean Higher Education hub.

The Two Pillars of Lean Management

The Five Principles of Lean

Waste Reduction

The Improvement Cycle

Where to Put the Effort