Frequently Asked Questions

These Frequently Asked Questions should be read in conjunction with the following policies:

Please note, the expenses policy and process facilitates the re-imbursement of expenditure incurred whilst travelling on University business.

Expenses

I have been charged data roaming costs for using my personal mobile abroad when away for work. Can I claim these back through the expenses process?

I am overseas on business travel and my laptop has broken. Can I buy a new one and claim it back on expenses?

I need small equipment for working from home. Can I purchase this and claim it back on expenses?

I am hosting research workshops with volunteers and want to provide refreshments. Can I purchase these myself and claim them back?

I am unable to use Selective, am I able to pay for my accommodation and reclaim this back?

I need to pay a subscription for software or a license which is required for my job. Can I claim this back via expenses?

I need to pay an annual membership fee for a professional body. Can I claim this back on expenses?

I need to use my car for business travel. How do I claim back mileage?

I am relocating to Glasgow for this job. Are my relocation costs claimable via expenses?

I need to pay a work visa renewal fee. Can I claim this back via expenses?

I want to purchase clothing for doing my job and claim this back. Can I do this?

I want to host an event with some staff members and some non-staff members. What are the tax implications of doing this?

I have paid for a lunch with a mixture of research students and staff. What type of expense should I submit this as?

I am finding it difficult to set up a supplier on our systems. Can I pay the amount myself and claim it back through expenses?

I have a cake-making side business and have been asked to make a cake for a retirement against payment. Can I claim this on expenses?

I require to purchase and distribute vouchers, e.g. for fieldwork participant incentives. Can I claim this on expenses?

Examples of items which are not permitted to be re-imbursed via expenses and therefore should not be purchased directly by individual staff members or appro

The following is a list of examples of items which are not permitted to be claimed via expenses.  This list is not exhaustive, staff and managers must refer to the expenses policy and FAQ’s above prior to purchase/payment or approval.

  • Reservation or hiring of external venues
  • Course/conference fees
  • Journal submission fees
  • Image reproduction fees and licences
  • Computer accessories, cables, chargers, adaptors, USB’s, etc.
  • Gifts - where approved must be obtained, for example, from the Visitor Centre using a purchase order
  • General equipment, tools, cleaning products, etc.
  • Office decorations
  • SIM cards
  • Research/study books (refer to Manager/Study Sponsor)
  • Competition prizes (for Students or otherwise)
  • Stationery – must be obtained via central departmental supplies, expenses policy allows only for small operational items e.g. stamps, notebooks (not including research/study books)

Expense Submission

The Expenses Guide takes you in detail through making an expense claim in Portal. 

I have multiple receipts and it is very time consuming to submit each one separately. Can I submit them all as one line with one photo of all receipts attached?

I am having issues populating some of the fields in my expense claim – the appointment ID field is not working. What should I do?

I want to claim an amount of £260 for an expense type of “Other”. Can I do this?

I cannot find the sub project code in the drop-down list, what should I do?

I’ve submitted my expense report before I have completed it, what can I do?

My expenses were approved by my line manager but rejected by Payroll. If my line manager has approved them, why can they still be rejected?

I have realised that I have expenses which are more than 90 days old and which I haven’t submitted yet. Can I still submit them?

I keep getting error messages when I try to enter expense details.

Exchange rates

The exchange rate charged on a foreign trip was different to the rate which auto-populates on PeopleXD. How can I use the correct one?

Expense Advances

I am travelling for business soon and expect the costs will be high. I do not want to pay this upfront. Can I receive an advance for anticipated expenses?

I already have an expense advance but I need another one for another trip or for the same trip. How can I get one?

Another staff member has asked me to get an advance on their behalf because they already have one outstanding. Can I do this?

I received an expense advance and submitted expenses which cover most of the advance, but there is an amount that I didn’t spend. How do I return this?

I need to make a deposit payment to a venue to keep the reservation. Can I receive an advance for this?

I am currently working my notice period / my contract is ending soon, can I still get an advance for a business trip?

Corporate Cards

I travel a lot for work and would prefer not to have to pay for these costs up front all the time. Are there any other options?

Expense Cost Allocations

There have been costs posted to my project code which should be on a different project code. Can they be moved to the correct code?

STUDENT EXPENSES / PAYMENTS TO NON-STAFF MEMBERS

A student in my school/research group needs to be reimbursed for some expenses they incurred. How do I do this?

We need to pay summer school teachers a set fee of £200 for the work they have done for us. How do we do this?