From 1 October 2015 IT Services will begin to enforce a yearly GUID password change for all staff and students.

If you have changed your password since 1 July 2015 you do not need to change again. Otherwise, you should change it now.

In the coming months you will receive an advisory email from IT Services and your password will EXPIRE 28 days later.
Note: There will be no links in this email!

NEVER CLICK ON A LINK IN AN EMAIL AND THEN ENTER YOUR PASSWORD!

Reminders will be sent at 14 days, 7 days and 2 days before expiry - unless the change has been made.

Why are we doing this?
GUID passwords need to be changed at least once per academic year. This is good IT security practice, and is now University policy.

How can I change my password?
Visit MyGlasgow then select the 'Change your password' link.

Email Safety Advice

Everyone should be aware that some fraudsters send bogus emails attempting to obtain passwords or other personal details via deception. Often, the sender details are fake, with genuine-looking emails appearing to come from some part of the University, such as IT Services, "The Helpdesk", or "The System Administrator".

To ensure you don't fall victim, be sure to:

  • Treat all unsolicited or unexpected email with suspicion, regardless of whether or not the sender appears to be an organisation or person that you think that you can trust.
  • Avoid clicking on links, or opening attachments in unsolicited email.
  • Never respond to an email asking for passwords
  • Never click on a link in an email and then type your password. Instead, when visiting any website that requires a password, use any one of the following safe methods:
    • Visit the University home page or MyGlasgow, then navigate from there
    • Use a desktop icon or a "bookmark" you saved earlier
    • Carefully type the URL address by hand

If you are ever unsure whether it's safe to enter your password, or to open any attachment, please contact the IT Helpdesk

First published: 29 September 2015

<< September