Set up email
Set up University email on your device
The following steps will work for most devices. Due to the wide range of devices in use, we can't provide step-by-step instructions for every one.
On your device, open your preferred email app and set up a new Exchange (or Microsoft) account. Enter the following details:
- Username: your University email address (Apostrophe in your email address? Leave it out!)
- Password: your password
- Server name (if prompted): outlook.office365.com
Compatible email clients
Using the Outlook client or the Outlook Web Application (OWA) is recommended
|
|
Windows |
MacOS |
iOS |
Android |
Linux |
|
Outlook |
Y |
Y |
Y |
Y |
No |
|
Outlook Web App (OWA) |
Y |
Y |
Y |
Y |
Y |
|
Apple Mail |
No |
Y |
Y |
No |
No |
|
Windows Mail |
Y |
No |
No |
No |
No |
|
Thunderbird |
Y |
Y |
No |
No |
Y |
|
Gmail app |
No |
No |
No |
Y |
No |
Please use the latest version of these clients
Configure your device for email
1. Apple mail client on iPhone and iPad
Navigate to Settings > Mail > Accounts
- Select Add Account, choosing Microsoft Exchange
- Enter your UoG email address and a description (useful to use your email address for this)
- Select Sign-in (this will direct you to Microsoft)
- Enter your password and authenticate if prompted
2. Gmail app on Android
Navigate to Settings > Accounts and backups > Manage accounts
- Select +Add account at the bottom of the screen
- In the Apps selection choose Exchange
- Enter your UofG email address and click Next
- Enter your password and authenticate when prompted
- Accept Permissions requested
- You will now see the message: Your account is ready to go!
3. Thunderbird
Navigate to Tools > Account Settings
- Select the @glasgow.ac.uk identity and scroll to the end of that information, and select the Edit SMTP Server... button.
- Change Security and Authentication >Authentication Method to OAuth2, select OK to return to the account settings
- Expand the @glasgow.ac.uk identity and select Server Settings
- Change Security Settings > Authentication to OAuth2
New Thunderbird users can configure OAuth2 from the outset, fill in the Your full name and Email address fields and then select Configure manually. Configure as follows:
Incoming Server
- Protocol: IMAP
- Host name: outlook.office365.com
- Port: 993
- Connection security: SSL/TLS
- Authentication method: Oauth2
- Username: Your UofG email address
Outgoing Server
- Host name: smtp.office365.com
- Port: 587
- Connection security: STARTTLS
- Authentication method: Oauth2
- Username: Your UofG email address
4. Zoom calendar integration
- Select Sign in and enter your username and password,
- Select Profile and scroll down to Others > Calendar and Contacts Integration
- Delete existing integration and then add again, selecting the Office 365 service and checking the Authorise with Oauth 2.0 option
IMAP and SMTP settings
| IMAP Settings | SMTP Settings |
|---|---|
| Server: outlook.office365.com | Server: smtp.office365.com |
|
Port: 993 |
Port: 587 |
| Encryption: SSL/TLS | Encryption: STARTTLS |
| Authentication Method: OAuth2 | Authentication Method: OAuth2 |
Smartphone and tablet security device
Set a PIN to protect your device from unauthorised use!
Your smartphone and tablet are likely to contain a lot of confidential information about you, perhaps even your bank details.
- Treat your smartphone like your wallet or purse
- Treat your tablet like your laptop
There are many ways you can increase the security of your smartphone and tablet:
- Set a PIN and ensure that it is not guessable (not 0000, 1234 etc) to protect your device from unauthorised use.
- Set a timeout to lock your device.
- Be careful which apps you install and what permissions you give them.
- If you use GPS location services, be aware of what information they share.
- Keep in mind the email security rules: these apply whatever device you're using.
- Backup the information on your device.
- Keep a copy of your IMEI number (if applicable) in case of loss or theft.
- At end of its life, dispose of your device securely.