University of Glasgow - MyGlasgow - IT - Office 365 - Teams

Guides for using Microsoft Teams Voice

Teams Voice enables you to make, receive and transfer calls to and from desk phones and various devices, using your UofG phone extension number.

Please note that Teams Voice is being rolled out across campus, in phases. You will be notified when Teams Voice is set up for use.

Getting started

Get to know the calling experience in Teams
Call a phone number
Answer a call
View or add contacts

Settings

Manage your call settings in Teams

Includes: add and remove delegates, make a test call, set call answering rules, voicemail settings, out of office greeting, manage blocked numbers, turn on text telephone (TTY).

Using Teams Voice

Put a call on hold
Transfer a call
Call forwarding
Check your voicemail

Notifications

Notifications and set up quiet hours
Manage notifications in Teams

Request a new phone extension number, equipment or report something

Contact the UofG Helpdesk

Find out more

Microsoft Teams calling made simple (YouTube)
About Teams Voice

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