Can't use self service?
> Call us: +44 (0)141 330 4800
Monday - Friday 09:00 - 17:00 BST
> In person: Reach Out IT, Level 2 of the Library between 08:00 - 20:00. 7 days per week.
Spotlight service alerts
Power BI Maintenance: Thursday 22 October
Last updated: Mon Oct 19 13:50
Due to essential Microsoft maintenance, Power BI will be unavailable from 23:00 (BST) on Thursday 22 October until 05:00 (BST) on Friday 23 October.
During this time, there will be no access to Power BI, including reports and dashboards. Background processes such as data refreshes will be paused.
When the maintenance is complete, all services and workloads will automatically resume as normal.
Thank you for your patience.
Paypal issue affecting print credit purchase
Last updated: Mon Oct 19 12:27
We are aware of an issue with Paypal that is affecting purchase of print credit for Uniflow. This is being investigated with the relevant UofG and Paypal partners.
If you need print credit urgently, you can purchase credits from the Library Welcome Desk on Level 2 of the University Library. Please note that there will be a delay after purchase before the credits become available for use in your print account.
Make payment at Library front desk:
- Monday - Sunday: 0800 - 2000
Purchased credits will then be applied within these times:
- Monday - Friday: 0900 - 1700
Apologies for the inconvenience.
ID Card access issue
Last updated: Fri Oct 16 11:31
The issue affecting the Salto Card Access System has now been resolved.
IT Specialists and the vendor will continue to monitor services over the coming days.
If your card lost access on Wednesday 15 October, hold it for 10 seconds on any Salto wall mounted card reader to regain access.
Apologies for any inconvenience caused.