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Eduroam Wi-Fi Certificate Update: Thursday 8 January
Last updated: Mon Jan 12 16:59
The security certificate protecting Eduroam will be renewed overnight on Thursday 8 January.
When first joining Eduroam after the certificate has been renewed, some users may encounter a message confirming that the certificate has changed.
For further advice, visit the Eduroam wifi set up webpage.
SSD VPN Issue: 5 January 2026
Last updated: Tue Jan 13 6:33
We are aware of an issue currently affecting some staff when trying to log in using VPN, related to a recent certificate update. This issue only affects Standard Staff Desktop (SSD) devices.
Please follow these instructions to remedy this:
- Log in to your machine without connecting to VPN. Go to Start > Cisco > Cisco Secure Client, and select Connect. You may get a certificate error message. Select Cancel and go to the next step.
- In the next box choose the group Off_Campus_use or Campus_Use, depending where you are, then login.
- After you are connected go to the Start > Software Center and locate"Renew Device Certificate" and install
- Restart your machine and log in normally.
We apologise for any inconvenience caused.