IT Helpdesk

Microsoft is updating a licensing certificate used by Microsoft 365 desktop apps on Mac and iOS devices.

To avoid these apps becoming read-only after 13 July 2026, please ensure your device and apps are updated to the following minimum versions:

• Mac: macOS 12 (Monterey) or later, and Microsoft 365 apps version 16.83 or later
  
• iPhone/iPad: iOS/iPadOS 17.0 or later, and Microsoft 365 apps version 2.93 or later

Users with devices running older, unsupported versions will not be able to edit documents in these desktop apps after 13 July 2026, but may still view or print them.

Users will still be able to edit documents online using the Office Web Apps, or access the desktop apps using the Glasgow Anywhere desktop, regardless of device type. 

The annual rollover of the PIP (Programme Information Process) system has been postponed. PIP will remain available until further notice.

The new rollover dates will be posted here as soon as they are available.

Thank you for your patience.

We are aware that some students are experiencing problems with their enrolment. If you have difficulties enrolling in your course, please check the Enrolment webpages for possible issues or, if you need further assistance, search for Enrolment Help in UofG Helpdesk from the Enrolment webpage. 

Unexpected email? Stop and think:

• Treat all unexpected emails with suspicion, even if the sender appears to be someone you trust. 
• If you’re not sure, always report - If something doesn’t look right, click the Report Message button in Outlook. 
• Don’t click links or attachments in unexpected emails. 
• Never respond to any email asking for your ID, passwords or other personal information. 
• If an offer seems too good to be true, it probably is!

Find out more: UofG Cyber Security Best Practice.