IT

Eduroam: manual set up guides

Don't want to set up eduroam manually? You can download the auto set up tool.

Set up connection:

Navigate to the Start menu and in the search box, enter Control Panel

  1. Select Control Panel app
  2. Select Network and Sharing Centre. If you don't see this as an option, in the search box, located on the top right of the control panel window, enter Network and Sharing Centre to find it.
  3. Select this option from the search results
  4. In the Network and Sharing centre, choose Set up a new connection or network
  5. From the connection options displayed, select Manually connect to a wireless network

Enter network information:

  • Network name: enter eduroam
  • Security type: from the drop down menu, select WPA2-Enterprise
  • Encryption type: default is AES
  • Security Key: leave blank

Ensure that Start this connection automatically, has a tick in the box beside it

  • Click Next

Text should be displayed saying: Successfully added eduroam

  • Select Change connection settings.

Set up security properties:

On the Security tab, under Choose a network authentication method: Microsoft Protected: EAP (PEAP) should be displayed.

  • Select Settings

Ensure the following settings are selected for the Protected EAP Properties: 

  1. check the box beside Verify the server's identity by validating the certificate, is ticked
  2. place a tick in the box for Connect to these servers
  3. enter radius.gla.ac.uk
  4. place a tick in the box next to the AAA Certificate Services
  5. Beside Authentication Method: Secured password (EAP-MSCHAP v2), select Configure…and check that the option to Automatically use Windows log-on name… is NOT ticked or selected
  6. Verify there is a tick in the box beside Enable Fast Reconnect

Select OK to return to Network Properties.

Set up network properties

In Network Properties, on the Security tab, choose Advanced Settings:

  1. Select the 802.1X tab
  2. Put a tick in the box next to Specify authentication mode
  3. Select User authentication from the drop-down menu
  4. Select Save credentials

Save credentials

When prompted, enter your UofG email address as your username and your password.

  • Staff: Firstname.Surname@glasgow.ac.uk
  • Student (UG and PGT): GUID@student.gla.ac.uk
  • PGR: f.surname.1@research.gla.ac.uk
  • Staff without email addresses can connect to with the username GUID@JRS.glasgow.ac.uk

Select OK.

Tip: leave the Successfully added eduroam window open – if the connection fails you can use this to check and correct settings and login details

Check connection

Navigate to the Network and Sharing Centre. This should now show an internet connection through eduroam.

If eduroam isn't showing, you may have to open your Wi-Fi menu and select eduroam to prompt your device to start the connection.

Set up guide with screen shots:

Eduroam manual set up for Windows 10 and 11 (0.5MB, Word)

 

Following the steps below, you must connect to the UofG eduroam network, before using eduroam in other locations.

1. Open System Preferences.

2. Select Wi-Fi from the sections on the left hand side.

3. Select eduroam then select connect.

4. When prompted, enter your UofG email address as your username and your password.

  • Staff: Firstname.Surname@glasgow.ac.uk
  • Student (UG and PGT): GUID@student.gla.ac.uk
  • PGR: f.surname.1@research.gla.ac.uk
  • Staff without email addresses can connect to with the username GUID@JRS.glasgow.ac.uk

5. You will be prompted to accept the certificate; if you select Show Certificate the issuer should be AAA Certificate Services.

6. Select continue to accept the certificate.

7. Enter administrator details when prompted; this should be the username and password you use to log in to the device.

Your device should automatically connect to eduroam. If you are connected to another network you may have to manually switch it.

Set up guide document:

Eduroam manual set up for macOS (56KB, Word)

Support

Or visit the Reach Out IT helpdesk on Level 2 of the Main University Library.