Our policies
We are guided in our work by internal University policies and guidance from our professional body, Graduate Futures Institute.
Our current operational policies are set out below.
Ethical Careers and Impartiality Statement
Purpose
Careers, Employability & Opportunity (CEO) exists to inspire and empower University of Glasgow students and graduates to achieve their full personal and professional potential.
As outlined in our Statement of Service, we are committed to the principles of confidentiality, impartiality and equality of opportunity. Through careers education, employer engagement and professional support, we enable students to explore opportunities, develop their understanding of the labour market, and make informed decisions about their future.
Our approach is guided by applicable legislation, the University's values, policies and regulations, and the principles of the Graduate Futures Institute (GFI), of which Careers, Employability & Opportunity is a member. Through our membership of GFI, we are committed to upholding the GFI Quality Standard and Code of Ethics in the delivery of our services.
This statement explains how we apply these principles in our approach to employer engagement.
Our Approach
Our role is to support students to make informed decisions by providing impartial careers education, information, advice and guidance, together with opportunities to engage with employers, alumni and professionals from a broad range of organisations and sectors.
We recognise that students make career decisions based on their own aspirations, interests, experiences, and values. Our role is not to influence those choices, but to ensure students have equitable access to opportunities, information, and support that enables them to make informed decisions. We regularly seek student feedback on our employer engagement activities and the types of organisations and opportunities they would like to see represented, using this insight to help shape our approach.
We consider sustainability in the design and delivery of our activities and services, seeking to minimise environmental impact where practicable. This includes considering sustainability in areas such as event delivery, communications, promotional materials and employer engagement, in alignment with the University's wider sustainability commitments.
We work with employers across the public, private and third sectors to reflect the breadth of opportunities available to our students and graduates. Engagement with an employer does not constitute endorsement of that organisation or its products, services, policies or views.
Employer Eligibility
We welcome engagement with organisations that support our commitment to providing high-quality opportunities and experiences for students and graduates.
Employers engaging with Careers, Employability & Opportunity are expected to:
- Comply with applicable employment, equality, health and safety, and other relevant legislation
- Provide accurate and transparent information about opportunities, including recruitment processes, pay and working arrangements
- Operate fair, lawful and inclusive recruitment practices
- Treat students, graduates, staff and other participants professionally and respectfully
- Comply with relevant University policies, procedures and event requirements
Our approach to employer engagement is informed by wider University policies and commitments. Students remain able to discuss careers and opportunities within any sector through our impartial careers information, advice and guidance services.
Reviewing Employer Engagement
Where concerns are raised about an organisation or a proposed engagement activity, Careers, Employability & Opportunity will consider these on a case-by-case basis.
In reviewing an employer’s engagement, we may consider:
- Compliance with applicable legislation
- Information provided by the organisation
- Relevant University policies and regulations
- The interests, safety and wellbeing of students
- Any potential operational or reputational risks to the University
Following a review, we may:
- Continue the engagement
- Request further information or apply additional conditions
- Postpone engagement while further information is considered, or decline or discontinue engagement where appropriate
Raising a Concern
Students, staff, employers and members of the public may raise concerns regarding an employer or proposed engagement activity by contacting: careers@glasgow.ac.uk
Concerns should include sufficient information to allow them to be considered. Where appropriate, Careers, Employability & Opportunity may seek additional information from the organisation concerned and consult relevant University colleagues before reaching a decision.
Governance
This statement is owned by Careers, Employability & Opportunity and is reviewed annually to ensure it remains aligned with legislation, University policy and the Graduate Futures Institute Quality Standard and Code of Ethics.
Approved by: Sarah Armour, Assistant Director, Student Services (Careers, Employability & Student Opportunity)
Approval date: August 2026
Next review: August 2027
Social media and web services moderation
Monitored hours
Our social media channels and other web services are monitored during the University’s standard Monday to Friday, 09:00 to 17:00.
We aim to respond to all online enquiries within 24 hours.
We do not monitor our online services during weekends or University/public holidays. We will respond to any enquiries as soon as possible after our return.
If you find inappropriate content on any of our social media channels outside of normal opening hours, please report this using the social network’s built-in tools, or contact the website’s moderator.
Moderation guidelines
We want all of our users to feel comfortable and safe when using our online services. We will actively moderate or remove user messages where the content:
- is racist, sexist, homophobic, abusive or considered likely to offend other users
- contains excessive swearing or other offensive language
- links to inappropriate content elsewhere
- advertises a commercial service without the explicit consent of Careers, Employability & Opportunity
- is considered to be spam, repetitive or off-topic
Users posting such content will be informed of their misconduct and given a warning.
We will ban users who:
- repeatedly post content falling into the categories outlined above
- post an aggravated example of any of the above
- post illegal content
We furthermore reserve the right to lodge a formal complaint with any appropriate authorities.