2024-25
Payment of Monies Due to the University
13.1 In accepting an offer of a place of study and completing academic and financial registration, a student accepts responsibility to pay all fees when due to the University. These fees include annual tuition fees, academic-related charges and accommodation fees in respect of University owned/leased student accommodation. Tuition fees are usually due by the start of teaching.
13.2 Payments must only be made by one of the University approved payment methods, which can be found on the University website.
13.3 Where any sums remain unpaid at the time of registration the University will seek to consult with the student and endeavour, acting reasonably and considering the student’s reasonable representations, to make an arrangement with the student to repay the outstanding fees due within an agreed period.
13.4 Where the University is unable to make such an arrangement with the student or where, despite such an arrangement being made, the terms of the arrangement are materially or persistently breached, the University will employ other methods with a view to collecting the debt. These may include penalty charges, outsourcing the debt to external debt collectors and, in the case of accommodation debt, the termination of the student’s lease.
13.5 In relation to tuition fee debt, the University reserves the right ultimately to apply an academic sanction. An academic sanction will involve refusing to allow the student: to register as a student of the University; access to services; to progress to the next level of study; to enrol for graduation, and/or to receive any degree, diploma or other qualification conferred by the University.
13.6 Academic sanctions will be applied only where alternative methods of seeking payment have been reasonably exhausted and where the University considers an academic sanction proportionate and reasonable following consideration of a student’s representations.
13.7 Where students experience difficulty in making payments they can seek practical support and advice from the Students' Representative Council’s Advice Centre. Students should also contact the Student Collections Team to make them aware of any delay in payment. The Student Collections Team can be contacted by raising a UofG Helpdesk request for the attention of the Finance Collections Service Team or by calling 0141 330 6509.