MyGlasgow Staff and Student Portal accessibility statement

This accessibility statement applies to the MyGlasgow Staff and Student facing SharePoint Portal.

Using this website

This website is run by The University of Glasgow. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website should be fully accessible. It should be noted that very high levels of zoom may cause it to re-format into what would normally be a mobile-friendly format. This retains clarity of information but introduces more vertical scrolling.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

British Sign Language

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.

Find out more about BSL assistance: contactSCOTLAND

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:

We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We are aware that some areas aren’t compliant with the AAA standards, but we believe it complies fully with the AA regulations.

What we’re doing to improve accessibility

All new developments will be tested for accessibility. We have, in some areas, adjusted colours etc to be compliant with WCAG 2.1 AAA, but there are no plans for further work.

Preparation of this accessibility statement

This statement was prepared on 3 July 2020. It was last updated November 2023.

This website was last tested on 23 May 2022. The test was carried out by MyGlasgow Portal Information Systems Support Team.

This page was last updated 9 November 2023.