Spotlight service alerts

Eduroam Wi-Fi Certificate Update: Thursday 8 January

Last updated: Tue Jan 6 15:33

The security certificate protecting Eduroam will be renewed overnight on Thursday 8 January. 

When first joining Eduroam after the certificate has been renewed, some users may encounter a message confirming that the certificate has changed. 

For further advice, visit the Eduroam wifi set up webpage.

VPN Issue

Last updated: Mon Jan 5 17:57

We are aware of an issue currently affecting some staff when trying to log in using VPN.

Please follow these instructions to remedy this:

  • Log in to your machine without connecting to VPN. Go to Start > Cisco > Cisco Secure Client, and select Connect. You may get a certificate error message. Select Cancel and go to the next step.
  • In the next box choose the group Off_Campus_use or Campus_Use, depending where you are, then login.
  • After you are connected go to the Start > Software Center and locate"Renew Device Certificate" and install
  • Restart your machine and log in normally.
We apologise for any inconvenience caused.