Spotlight service alerts

Moodle Maintenance- Wednesday 15 October

Last updated: Wed Oct 8 16:15

To allow for essential maintenance, Moodle will be unavailable from 08:00-12:00 (BST) on Wednesday 15 October.

As part of this maintenance, our Moodle will be modified so that it can no longer connect with the Moodle app. The Moodle app is not supported by the University due to its functional and user experience constraints. 

You can still access Moodle on a mobile device using a browser or by creating a shortcut on your home screen.

How to add a Moodle shortcut to a mobile device home screen.

Moodle Maintenance Schedule

A full schedule of anticipated Moodle maintenance dates for this academic year is available on the Moodle Maintenance Dates webpage:

Moodle Maintenance Schedule 2025-26.

End of support for Windows 10

Last updated: Thu Jan 16 10:58

From 14 October 2025, Microsoft will no longer support Windows 10. This means that all Windows PCs and laptops must be upgraded to Windows 11 before October 2025.  

You will see a notification from Microsoft on your device when it is time to upgrade to Windows 11. Just follow the steps to complete your upgrade.   

If your device is managed by the University, for example, SSD or MyDevice, the upgrade will be scheduled to take place in the coming months.  

Please be aware that this is a major update and could take up to 24 hours to complete, so please ensure that you are prepared to complete the upgrade, with the device connected to a power source throughout. You may wish to complete the upgrade outside of your normal working hours, or work on another device if possible.

Find out more about upgrading to Windows 11.

Security Advice: Scam Emails

Last updated: Mon Dec 2 10:52

We have received reports of scam emails which appear to come from University colleagues, asking staff and students to purchase items including gift cards. 

If you have received an email that may be a scam, please report it through the IT: Security Help form in UofG Helpdesk. Do not open attachments, click links or share personal details.

How to spot a scam email 

If you receive any unexpected emails, even if they appear to come from someone you trust, think: 

  • Are you being asked for money or personal details?
  • Does the email address of the sender look right?  
  • Do the URLs of any links look right? (you can ‘hover’ over a link to see its real address)  
  • Are attachments in the format you would expect?  

What if I have interacted with a scam email? 

If you think you may have interacted with a scam email, for example clicking links, opening attachments, making payments or sharing details, the Information Security team can help. Get in touch using the IT: Security Help form in UofG Helpdesk.